Hello from Pitman Family Dentistry!
What a time this has been! We hope this note finds you healthy and coping with all of the challenges that have come our way since COVID-19 entered our world. It has certainly been a ride, but we wanted to update you on our status and let you know that we’ve hit a comfortable flow here at the office. Those of you who have visited us recently have seen some of the changes we’ve made, but we wanted to share what things look like here with the rest of you.
We have taken a lot of measures to decrease any potential for Coronavirus transmission within our office and we have happily all remained healthy since the beginning of the outbreak. One major change around the office has been the way we structure our schedule. We have staggered our previously on-the-hour cleaning schedule so that patients arrive at different times, decreasing the potential of patients overlapping in the halls or reception area. In addition to schedule restructuring, we have taken many other measures around the office to prevent the spread of COVID-19. All patients and employees are screened for COVID-19 symptoms before being brought back into the office. Patients are also asked to sanitize their hands upon arrival to the office, and before leaving the dental chair. All high-touch surfaces are disinfected throughout the office many times a day. All care providers wear N95 masks during all patient interactions. Additionally, we have increased the filtration in our HVAC to MERV 13 and installed seven UV/HEPA air filters throughout our office. You will also notice the presence of a high-speed air evacuation system by your chair-side to reduce the number of aerosols exhaled by patients while they have their teeth cleaned.
We are lucky to be working in a time where we have had the ability to react to a terrible threat like COVID-19 and have still been able to provide the care that all of us need. We are so thankful for, and proud of, each of our teammates for rising to the occasion. Each of them have taken on so much during this year, and we could not have pulled through this crazy time without their amazing commitment to us and to you. We are fully aware that your safety is in our hands when you enter our door, and we don’t take that responsibility lightly. We are incredibly grateful to be a part of such a great community of patients, and we so appreciate your continued support. Please let us know if you have any questions, and we look forward to seeing each of you as you get back to your routine maintenance.
Sarah and Ryan Pitman